Financial Aid Office Resources

Resources and information on this page to be used ONLY by college financial aid offices.

Students walking outside.

State Aid Program Manuals

Promise Scholarship Program Manual

West Virginia Higher Education Grant Program Manual

Coming Soon:

Manuals for West Virginia Invests Grant, WV STEM Scholarship, Underwood-Smith Teaching Scholars Program

State Aid Processing Resources

FAMS

Financial Aid Management Systems link

HEAPS Grant

2024-2025 HEAPS Grant Annual Report Format Template

Promise

2024-2025 FAMS Promise Scholarship Renewal Guidance

2024 Summer Promise Review Instructions

WV Higher Education Grant

WV Higher Education Grant – FAMS Updates Guide

WV Higher Education Grant – Program Eligibility Requirement Checklist Updated November 1, 2024

WV Higher Education Grant – When/How to Request Invoice/Closing Statement

WV Invests Grant

WV Invests Grant – Reference Sheet

State Aid Appeals and Requests

State Aid Appeals Guide – updated December 2024

Web site for financial aid offices to send students to for various state aid appeal forms:

Appeal to Waive Academic Progress Requirement (WVHEG)

www.cfwv.com/wvgrantprogressappeal

For applicants who completely withdrew during a team grant funds were received. This can only be used to waive the credit-hour requirement for renewal not the gpa or SAP requirement.

Appeal to Waive Full-Time Enrollment Requirement (Promise, Underwood-Smith, WVHEG, WV STEM)

www.cfwv.com/dpcappeal

For current recipients who cannot register full time in degree-pursuant courses.

Appeal to Waive Half-Time Enrollment Requirement (WV Invests):

www.cfwv.com/investsappeal

Applicants who appear eligible and cannot register at least part time in degree-pursuant courses.

Promise Scholarship Credit Hour Requirement Appeal (Promise):

www.cfwv.com/promiseappeal

For current recipients who can be full time but will not meet the 15 or 30 credit-hour requirement in the year because of lack of degree-pursuant coursework availability.

Residency Appeals for State Financial Aid Eligibility (HEAPS, WVHEG, WV Invests):

www.cfwv.com/residency

For applicants who do not qualify for a program or programs because they do not meet the residency requirement but believe the determination is in error or residency should be based on the student’s status only.

Request to Utilize Second Chance Promise Renewal

www.cfwv.com/secondchancepromise

For prior recipients of the scholarship in 2023-2024 or later who did not meet renewal the last academic year funds were received and would like to utilize Second Chance Promise Renewal one time to be considered for renewal after making up the deficiency.

State Aid Trainings

Find copies of state aid training presentations here for up to 12 months after the training event.

State Level Financial Aid Training PowerPoint PDF April, 10, 2025

State Level Financial Aid Training PowerPoint PDF December 9, 2024

WVHEGP Update Conference Call PDF July 22, 2024

Other Resources

CFWVconnect Resources – Various publications and toolkits

West Virginia Emergency Grant Program for 2024-2025 academic year